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Get Help


Headway helpline – 0808 800 2244 Monday-Friday 9am-5pm

Call CALM on 0800 58 58 58 from 5pm to midnight

Call the National Mind Information Line on 0300 123 3393

Get Urgent Help

After Matters are here to support you, but we are not able to offer 24 hour emergency services.  If you need urgent help, there are other organisations out there that can help you:

  • You can call the Headway helpline on 0808 800 2244 Monday-Friday 9am-5pm.or email: The Headway helpline is a free, confidential service available to anyone with a question about brain injury.  They can discuss a wide range of issues relating to brain injury, from the initial injury and its effects, to long-term rehabilitation and support.
  • You can contact your GP surgery
  • You can text the word “Shout” to 85258 for confidential 24 hour text support. Shout is a free, confidential, anonymous service for anyone in the UK. It won’t appear on your phone bill.  To start a conversation, text the word ‘SHOUT’ to 85258.
  • You can call CALM on 0800 58 58 58 from 5pm to midnight. CALM is a helpline for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.
  • You can call the National Mind Information Line on 0300 123 3393. The information line offers callers confidential help on a wide range of mental health issues.  Calls from anywhere in the UK are charged at local call rates.  Their website ( provides useful factsheets on various mental health issues which are downloadable for free.
  • You can contact the non emergency NHS Helpline 111. You should use this service if you urgently need medical help or advice, but it’s not life-threatening.
  • You can call the Samaritans on 116 123. The Samaritans provide confidential non-judgemental support, 24 hours a day, for people experiencing feelings of distress or despair, including those which could lead to suicide.
  • You can call the emergency services on 999 . If you or somebody else is at risk due to a medical emergency or a mental health crisis, you should ring for an ambulance.

Help Directory

When you suffer a brain injury, finding the care and support you and the family need can be difficult and you feel that you are completely on your own trying to get the right help. Many people don’t make a full recovery from a brain injury, it is an invisible disability and a devastating condition that needs years of help, support and treatment.

After Matters have affiliations with some of the brain injury organisations below but we have compiled a list of other organisations that may be able to help you. 

You Are Not Alone!

BASIC is based in Salford, close to the Greater Manchester Clinical Neurosciences at Salford Royal. They provide counselling, information and support services for patients from age 16 and their families following a brain or spinal injury. The charity specialises in centre-based services for people who have undergone treatment for a traumatic head injury, brain haemorrhage, brain tumour, stroke or similar conditions. Their services also help people manage long-term neurological conditions.

The Child Brain Injury Trust is a voluntary sector organisation providing emotional and practical support, information and learning opportunities for families and professionals affected by childhood acquired brain injury across the UK.  They can provide help and support for young people up to age 16 (and they will continue to support people up to the age of 25 who have been registered with them before the age of 16).

Headway is the UK-wide charity that works to improve life after brain injury by providing vital support and information services. Headway has a network of groups and branches across the UK that provide a wide range of services including rehabilitation programmes, carer support, social re-integration, community outreach and respite care to survivors and families in their own communities.

Neumind is a developer of technological solutions to help people living with neurological conditions and injuries. The company’s app Alfred offers both practical and therapeutic support to individuals, as well as their formal and informal caregivers. It also helps individuals live a more functional and independent life and supports all their caregivers to help them achieve this.
Alfred uses the full extent of smartphone technology to support key cognitive functions, stimulate neural pathways and help establish behaviours and strategies that are rooted in neurorehabilitation and cognitive behavioural science.

Other Sources of Help

A brain injury can affect every aspect of your life and particularly your mental health…

Remember You Are Not Alone!

Man in wheelchair getting help from woman

There are around 120 local Minds across England and Wales who provide advice and support to empower anyone experiencing a mental health problem. Each local Mind is a unique, independent charity run by local people, for local people. The local branches of Mind within the Greater Manchester area are listed below:

Mind Manchester have been supporting better mental health for everyone for over 30 years. They have recently launched a self-care hub for everyone in Manchester and beyond and they provide local services to ensure they can continue to support the people of Manchester.

Mind Rochdale & District are a local charity and membership organisation. They provide a range of services to support people with mental health and wellbeing issues. They raise their own funds and provide the support that is needed locally in the Heywood, Middleton and Rochdale area.

Mind in Salford is an independent, user focused charity providing vital services to make a positive difference to the wellbeing and mental health of local people. They are deeply committed to helping people struggling with their mental health get both support and respect.

Stockport Mind is an independent mental health charity that offers friendly, accessible support and information to promote wellbeing in the community.

Tameside, Oldham and Glossop Mind are part of a partnership of five local minds; working together to achieve the best mental health for the community, and to ensure people are sufficiently supported with their mental health and wellbeing.

After a brain injury you may need help with getting back to school, college, or work. You may also find you or your family struggling financially and in need of help and advice…

Remember You Are Not Alone!

SCOPE is a charity that supports disabled people, their parents and carers and professionals. They have a free confidential helpline and online communities. They offer support, practical help and guidance and information on a wide variety of subjects and also have an online benefits check.